Veterinary Office Assistant Specialist

Price: 
$2,200.00
Category: 
Medical & Healthcare
Combined Hours: 
405
  • Description
  • Objectives
  • Outline
  • Materials
  • Certification
  • System Requirements
  • Watch a Demo

Our Veterinary Office Assistant specialist outlines step-by-step instructions for completing the daily tasks of a veterinarian office while also getting you up to speed quickly on Veterinary Medical Terminology.

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Veterinary Medical Terminology

Veterinary Medical Terminology provides a visual approach to learning medical terms and understanding the basics of veterinary medicine. A systematic process of breaking down medical terms into their component parts allows readers to comprehend the root medical concepts and apply critical thinking skills when faced with new and unfamiliar medical terminology. Case studies exemplify how medical terminology would be experienced in an actual veterinary practice. 

The software provided with this course makes review of the concepts fun through the use of interactive games and audio pronunciation of the terms.

Prerequisite(s): None

Veterinary Office Assistant

Are you ready to make a difference in the lives of animals and the people who love them while working as a Veterinary Office Assistant in a veterinary hospital, animal shelter, zoo or university? The Veterinary Office Assistant handles daily administrative duties of the veterinary team. This course outlines step-by-step instructions for completing daily tasks such as scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing, managing inventory and using outside diagnostic laboratory services. 

NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.

Prerequisite(s): None

** Course Subject to Change.

After completing this course, you should be able to:

  • Type quickly and correctly
  • Identify the transcription format for civil litigation
  • Identify the transcription format for probates
  • Identify the transcription format for family law
  • Identify the transcription format for legal instruments

Veterinary Medical Terminology

At the completion of this course you should be able to:

  • Identify the core elements of veterinary medical terminology
  • List the steps to analyze prefixes and suffixes
  • Define the function and structure of systems of the body
  • Recall common anatomical terminology for various animals
  • Recognize terms to describe procedures performed on various systems of the body to treat injury and disease

Veterinary Office Assistant

At the completion of this course you should be able to:

  • List the roles of the veterinary office team
  • Name the elements of the veterinary practice as a business
  • Identify strategies for managing client relations
  • Recall systems for managing client records, inventory and budgets
  • Recognize common veterinary procedures, diseases and treatments

 

Veterinary Medical Terminology

Veterinary Medical Terminology Module 1
Introduction to Medical Terminology

  • Anatomy of a Medical Term
  • Prefixes & Suffixes
  • Combining Vowels & Forms
  • Analyzing Medical Terms
  • General Pronunciation Guidelines
  • Positions & Planes
  • Grouping Things Together
  • Labeling a Diagram
  • The Skeletal System
  • The Muscular System

Veterinary Medical Terminology Module 2
Common Anatomical Terms

  • Two Words, Same Meaning
  • Common Anatomical Terms for Equine
  • Common Anatomical Terms for Cattle
  • Common Anatomical Terms for Goats
  • Common Anatomical Terms for Sheep
  • Common Anatomical Terms for Swine
  • Common Anatomical Terms for Dogs
  • Common Anatomical Terms for Cats
  • The Digestive System
  • The Urinary System

Veterinary Medical Terminology Module 3
Body Systems - Part 1

  • Function of the Cardiovascular System
  • Structure of the Cardiovascular System
  • Pathology & Procedures of the Cardiovascular System
  • Function & Structure of the Respiratory System
  • Pathology & Procedures of the Respiratory System
  • Function & Structure of the Integumentary System
  • Pathology & Procedures of the Integumentary System
  • Function & Structure of the Endocrine System
  • Pathology of the Endocrine System
  • Procedures of the Endocrine System

Veterinary Medical Terminology Module 4
Body Systems - Part 2

  • The Reproductive System
  • The Estrous Cycle
  • Mating, Pregnancy, and Birth
  • The Nervous System
  • Central Nervous System
  • Peripheral Nervous System
  • Function & Structure of the Eye
  • Mechanism of Hearing
  • Mechanism of Equilibrium
  • Pathology & Procedures of the Ears

Veterinary Medical Terminology Module 5
Systems & Diseases 

  • The Hematologic System
  • The Lymphatic System
  • The Immune System
  • Oncology
  • Laboratory Terminology
  • Pathogenic Organisms
  • Types of Diseases
  • Endoscopy
  • Imaging Techniques
  • Pharmacologic and Surgical Terms

Veterinary Medical Terminology Module 6
Dealing with Specific Animals

  • Anatomy, Breeding, & Vaccinations
  • Dogs & Cats
  • Descriptive Terms
  • Horses, Donkeys, Mules, and Ponies
  • Terms for Unsoundness in Horses
  • Ruminants: Cattle, Sheep, Goats, and Camelids
  • Pigs and Swine Management Terms
  • Birds, Poultry, and Pet Bird Terms
  • Rodents, Ferrets, and Rabbits
  • Reptiles and Amphibians

**Outlines are subject to change, as courses and materials are updated.**

Veterinary Office Assistant

Veterinary Office Assistant Module 1
The Veterinary Health Care Team

  • Veterinary Health Care Team Members
  • Kennel Assistants
  • Veterinary Technicians
  • Veterinarians
  • The Receptionist Team
  • Common Forms
  • Client Relations
  • The Veterinary Technician Team
  • Examinations

Veterinary Office Assistant Module 2
Human Resources and Ethics

  • Organizational Behavior
  • Employee Manual
  • Hiring the Perfect Team
  • Wages
  • Team Training
  • Veterinary Ethics and Legal Issues
  • Code of Ethics
  • Common Complaints

Veterinary Office Assistant Module 3
Professional Development

  • Compassion Fatigue
  • Burnout
  • Self-Assessment
  • Employment Opportunities
  • Preparing Employment Data
  • Preparing for an Interview
  • Strategic Planning
  • Organizational Design and Development

Veterinary Office Assistant Module 4
Marketing and Leadership

  • SWOT Analysis
  • Indirect and Internal Marketing
  • Direct and External Marketing
  • Social Media
  • Finance Management
  • Accounting Basics
  • Profit and Loss Statements
  • Client Leadership
  • Customer Service

Veterinary Office Assistant Module 5
Appointments, Record and Inventory Management

  • Appointments or Walk-Ins?
  • Importance of Managing Wait Times
  • Factors in Scheduling Appointments
  • Filing Systems
  • Electronic Medical Records
  • Purging Medical Records
  • Fundamentals of Inventory
  • Turnover Rates
  • Inventory Storage

Veterinary Office Assistant Module 6
Safety in the Veterinary Practice

  • Controlled Substances
  • Schedules of Drugs
  • Record Keeping
  • Administrative Tasks
  • Occupational Safety and Health Administration
  • Physical Hazards
  • Calculations and Conversions

**Outlines are subject to change, as courses and materials are updated.**

Ed4Online is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks*. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.

The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!**

*A few courses still have physical materials.
 

Veterinary Office Assistant

Upon successful completion of our Veterinary Office Assistant course, students will be prepared for an entry-level position as a Veterinary Office Assistant and will be prepared to sit for the NCCB national certification exam to become a Certified Veterinary Office Assistant (CVOA). NOTE: This program DOES NOT License, Certify, or Register Veterinary Technicians in any state through the Board of Veterinary Medical Examiners.

** Certification exams are not included in the cost of the course.**

Internet Connection

  • Broadband or High-Speed - DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

Hardware Requirements

  • Processor - 2GHz Processor or Higher
  • Memory - 1 GB RAM Minimum Recommended

 

PC Software Requirements

  • Operating Systems - Windows 7 or higher
  • Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • QuickTime, Windows Media Player &/or Real Player

 

MAC Software Requirements

  • Operating Systems - Mac OS x 10 or higher with Windows
  • Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers- Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • Apple QuickTime Media Player